Effective Date: 22 April 2025
At GOGLOBAL TRAVEL AND TOURS (“GOGLOBAL”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Full name, contact number, email address, CNIC/passport details, travel preferences, visa documents, etc.
- Payment Information: Billing address, bank details, credit/debit card numbers (processed via secure third-party platforms).
- Travel Details: Itinerary, destinations, accommodation preferences, flight bookings.
- Usage Data: Website activity, IP address, browser type, and device information through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process bookings and deliver travel-related services.
- Communicate updates, confirmations, or changes related to your booking.
- Provide customer support and respond to inquiries.
- Comply with legal obligations (e.g., visa or immigration requirements).
- Improve our services, website experience, and marketing efforts.
3. Information Sharing
We may share your data with:
- Travel Service Providers: Airlines, hotels, transport companies, and visa agents.
- Payment Gateways: For secure payment processing.
- Legal Authorities: If required by law or legal proceedings.
We never sell or rent your personal information to third parties.
4. Data Security
We implement strict security measures to protect your data, including encryption, secure servers, and access controls. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect usage data. You can adjust your browser settings to disable cookies, but some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any information.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
GOGLOBAL TRAVEL AND TOURS
443 Q, Commercial Area, DHA, Phase 2, Lahore, Pakistan
Phone: 0092 311 4077770
Email: goglobal@goglobal.com.pk