Cancellation Policy
1. General Policy
- Customers may cancel their orders/services within [X days/hours] of purchase for a full refund, provided the service/order has not been initiated or shipped.
- For cancellations after [X days/hours], [Y%] of the total amount will be deducted as a processing fee.
2. Non-Refundable Items
- Specific services or products, such as [customized items, digital downloads, subscription fees, etc.], are non-refundable once the order is confirmed.
3. Service Cancellations
- For ongoing services, cancellations must be requested at least [X days] prior to the next billing cycle to avoid being charged for the subsequent month.
4. Refunds
- Refunds will be processed within [X business days] after the cancellation request is approved.
- Refunds will be credited back to the original payment method used during purchase.
5. Special Circumstances
- Orders/services canceled due to unforeseen issues, such as stock unavailability or technical errors, will receive a full refund.
- In case of disputes, the decision of [Company Name] will be final.
6. Contact for Cancellations
- Customers can initiate cancellation requests by:
- Email: [email@example.com]
- Phone: [phone number]
- Filling out the cancellation form at [website link].